10 steps to building a driver safety program in your workplace
If your business relies on drivers and vehicles to deliver services, a strong safety program isn’t optional — it’s essential.
A well-designed program not only protects your team but also helps reduce costs, improve compliance, and build a safer workplace culture.
Here’s how to get started.
Get leadership on board Safety starts at the top. When senior management shows genuine commitment — by setting clear policies, allocating resources, and leading by example — it sends a powerful message. Encourage involvement across all levels of the business to make safety everyone’s responsibility.
Put clear policies in writing Document your road safety policies in a way that’s easy to understand and enforce. Communicate them clearly to all drivers, and make sure expectations are consistent. Reinforce positive behaviour through incentives and be upfront about the consequences of unsafe driving.
Use driver agreements Have every employee who drives for work sign a driver agreement. This formalises their understanding of your company’s safety standards, vehicle care requirements, and what’s expected when it comes to driving behaviour and reporting incidents.
Check driving records regularly Don’t assume experience equals safety. Review each driver’s history before they get behind the wheel, and periodically after that. If violations occur, outline how they’ll be handled and offer additional training where needed.
Choose and maintain the right vehicles Vehicle safety matters as much as driver behaviour. Select vehicles with proven crash safety ratings and features that protect your drivers. Keep them on a regular maintenance schedule and ensure inspections cover all safety-critical equipment.
Set up a fair disciplinary process Have a clear system for handling moving violations or preventable crashes. A transparent, consistent approach — such as assigning points and using progressive discipline — helps drivers understand the impact of their actions and encourages accountability.
Recognise and reward safe driving Positive reinforcement goes a long way. Build a reward or recognition program that celebrates safe driving, whether it’s through awards, bonuses, or simple acknowledgment. This helps make safety a natural part of your workplace culture.
Keep training ongoing Even experienced drivers benefit from refreshers. Offer regular training sessions and communicate frequently about safe driving practices. Regular reminders help combat complacency and keep safety top of mind.
Report and investigate all incidents Every crash or near-miss is a chance to learn. Have a clear process for reporting and investigating incidents. Not to assign blame, but to identify causes and prevent future risks.
Stay compliant with regulations Finally, make sure your fleet and drivers comply with all local, state, and national safety regulations. Understanding your legal responsibilities helps protect your people and your business.
Building a safer driving culture takes commitment
But the benefits are worth it.
When your team feels supported, your vehicles are maintained, and your safety policies are clear, you’re setting your business up for long-term success on and off the road.
Building a driver safety program is an investment in your people and your business. With the right policies, training, and tools in place, you can create a safer, more efficient fleet that keeps everyone on the road, and your operation running smoothly.
Ready to take the next step?
Find out how Custom Fleet can help your organisation build a safer, smarter fleet through tailored safety programs, telematics, and driver management solutions.