Any maintenance work is assessed and authorised by our service control consultants.
Our network of qualified service providers ensure only appropriate maintenance and servicing is performed, and that it’s aligned with industry standards and guidelines.
This means you can be assured your fleet will be serviced to a high standard and quality of work, taking the worry out of every repair.
Our streamlined modern processes make it easy for you and your drivers to manage the servicing of your fleet vehicles.
There are more than 6,000 dealerships and repair centres nationwide in our network that your fleet drivers can take their vehicle to.
When booking a vehicle in for maintenance with the service provider, please advise them that it's an Element vehicle.
They'll call our Service Control Centre for authorisation before they begin any work.
Where can I take my vehicle for servicing and repairs? It is your responsibility to make sure your Element vehicle is serviced in accordance with the manufacturer’s handbook. You can take the vehicle to any of our authorised franchised dealerships and repair centres for manufacturer required vehicle service. Please note for all warranty work your vehicle must be taken to a franchised dealership.
Replacing tyres, windscreens and batteries We’ve negotiated preferential rates with several retailers to help you ensure replacement tyres, windscreens and batteries are of the correct specifications, and that only original parts are used.
Registering fleet vehicles We can also arrange vehicle registrations on your behalf as part of our fleet management service.
Our online Driver Guide provides the most up-to-date information you'll need to get your fleet vehicle serviced and repaired. It includes information on:
Key contacts
Roadside assistance
Fuel cards
Accident management
Servicing, tyres & repairs
Infringements & tolls
Vehicle registration
Returning your vehicle
Driver purchase program
