Diversity, Equity, Inclusion & Belonging

Our Sustainability Strategy and DEIB Policy sets us apart as an employer of choice for diverse talent.

We’re continually improving our people practices. This includes our Reconciliation Action Plan (RAP) and delivering on progressive initiatives outlined in the Australian Workplace Equality Index (AWEI) and Workplace Gender Equality Agency (WGEA). We are proud members of Pride in Diversity, Diversity Council Australia and Supply Nation.

In March 2024, Custom Fleet was officially endorsed by WORK180 as an organisation committed to supporting women’s careers. Check out our profile on the WORK180 website.

In May 2025, Custom Fleet was awarded Gold Level Certification and Small Employer of the Year as part of the Australian Workplace Equality Index (AWEI) LGBTQ Inclusion Awards.

In September 2025, Custom Fleet obtained Disability Confident Recruiter status, strengthening our recruitment process with inclusive hiring practices and expanded our ability to attract diverse talent, including those with disability.

Our community volunteer and fundraising network is called Custom Cares.

Custom Cares' mission is unleashing the power of compassion, one act at a time.

We seek to regenerate hope and connection by taking action to care for those who are vulnerable in our community.

At Custom Fleet, we truly believe that the privilege of being part of many communities around Australia comes with the responsibility to help those who are most in need.

We envision a world where compassion knows no boundaries - a world where every person is valued, uplifted, and supported.

As part of this vision, we actively partner with several key not-for-profit organisations and encourage our employees to spend time volunteering and giving back to our communities.

Custom Fleet’s Reconciliation Action Plan (RAP) forms part of our Diversity, Equity, Inclusion and Belonging Strategy, wholeheartedly endorsed by our Executive team in 2022.

Custom Fleet embarked on progress towards reconciliation, both in Australia and New Zealand, as part of broader diversity and inclusion initiatives before taking the important step to formally affirm our commitment to reconciliation in Australia by developing this RAP.

Our vision for reconciliation is that Aboriginal and Torres Strait Islander cultures, histories, and contributions are wholly integrated as part of our modern society.

When our vision is achieved, Aboriginal and Torres Strait Islander peoples will have the same pathways to opportunities that see them celebrated in our communities. Aboriginal and Torres Strait Islander peoples will progress and thrive in a country that is fair, equal, and respects the millennia of connection and belonging Aboriginal and Torres Strait Islander peoples have to this land.

Custom Fleet’s vision for reconciliation is about equity and belonging – the outcomes that ground our Diversity, Equity, Inclusion and Belonging Strategy.

• Introduction of our Reproductive Health Leave policy for all genders 

• The launch of our gender-neutral parental leave policy 

• Development and launch of our Keep in touch program for parents on parental leave 

• Achievement of AWEI Gold certification as part of the Australian Workplace Equality (AWEI) LGBTQ Inclusion Awards 

• The launch of Green Light – an award-winning program supporting women in leadership which was awarded third place at the 2025 AITD Excellence Awards for Best Diversity & Inclusion Program

• We’ve created a blog post series to highlight the roles women are taking on in the fleet industry 

• Achievement of the Innovate level Reconciliation Action Plan 

• Partnered with First Foundation (Maori and Pacific Islander education) in NZ offering 4yr tertiary scholarship and with the Killara Foundation in Australia 

• Working to close the Gender Pay Gap: Custom Fleet's Average Pay Gap reduced by 5.5% from 2024 to 2025 for Australia

• Consistently high engagement survey scores – 2025 Diversity Index score of 87% and Inclusion Index Score of 76%