Security of information

Custom Fleet is committed to ensuring the security of customer information entrusted to it. We take reasonable and appropriate technical, physical and organisational measures to protect information from unauthorised access, disclosure, loss or misuse.

Information security measures

Custom Fleet implement a range of safeguards designed to protect information, which may include (as appropriate):

secure system architecture and access controls designed to limit access to authorised personnel only;
encryption and other security controls to protect information in transit;
monitoring and maintenance of systems to detect and address security vulnerabilities;
internal policies, procedures and training aimed at promoting information security awareness;
processes to review and update security controls in light of evolving risks and technologies.

While we take reasonable steps to protect information, no method of electronic transmission or storage is completely secure.

Online communications

Where your browser is suitably configured, information transmitted between your device and our systems is protected using industry standard encryption technologies designed to reduce the risk of interception during transmission.

Protecting yourself and your information

You also play an important role in helping to protect your information. We recommend that you:

keep your usernames, passwords and authentication details confidential.
avoid re-using the same password across multiple websites or services
use reputable and up-to-date anti-virus and anti-malware software.
regularly install security updates and patches for your operating system, browser and application.
contact Custom Fleet promptly if you believe your account credentials or information may have been compromised.

Data incidents

Custom Fleet maintains processes for identifying, responding to and managing information security incidents. Where required by law, affected individuals and relevant regulators will be notified of eligible data breaches in accordance with applicable legal requirements.

Privacy and personal information

This Security of Information page should be read together with Custom Fleet’s Privacy Policy, which explains in detail how personal information is collected, used, stored and disclosed, as well as how individuals may access or correct their personal information or make a privacy-related complaint.

Staying safe online

For further information about online safety, you may wish to refer to:

Australia:
www.cyber.gov.au www.staysmartonline.gov.au www.scamwatch.gov.au
New Zealand:
www.netsafe.org.nz www.privacy.org.nz

Information security measures

Custom Fleet implement a range of safeguards designed to protect information, which may include (as appropriate):

secure system architecture and access controls designed to limit access to authorised personnel only;

encryption and other security controls to protect information in transit;

monitoring and maintenance of systems to detect and address security vulnerabilities;

internal policies, procedures and training aimed at promoting information security awareness;

processes to review and update security controls in light of evolving risks and technologies.

While we take reasonable steps to protect information, no method of electronic transmission or storage is completely secure.

Protecting yourself and your information

You also play an important role in helping to protect your information. We recommend that you:

keep your usernames, passwords and authentication details confidential.

avoid re-using the same password across multiple websites or services

use reputable and up-to-date anti-virus and anti-malware software.

regularly install security updates and patches for your operating system, browser and application.

contact Custom Fleet promptly if you believe your account credentials or information may have been compromised.

Privacy and personal information